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Terms of Use

Last updated: August 2026

Acceptance of Terms

By accessing and using topaz-ember.com, you agree to be bound by these terms of use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this website.

Service Description

topaz-ember provides travel planning and booking services for domestic and international journeys. Information presented on this website is for general guidance and may be subject to change based on availability, seasonal factors, and third-party provider policies.

We act as intermediaries between travelers and service providers including hotels, airlines, tour operators, and other travel-related businesses. While we strive for accuracy, we cannot guarantee the availability or quality of services offered by third parties.

Booking and Payment Terms

Prices displayed on our website are subject to change until booking confirmation is received. All prices are quoted in British Pounds unless otherwise stated. Final costs may include additional fees such as taxes, service charges, or supplier-imposed surcharges.

Payment terms and schedules are established at the time of booking and vary depending on the services selected. Deposits may be required to secure certain reservations, with balance payments due according to agreed timelines.

Cancellation and Refund Policy

Cancellation policies vary by service provider and destination. Some bookings may be non-refundable or subject to cancellation fees. We will clearly communicate applicable cancellation terms before you confirm any booking.

Refund processing times depend on the policies of airlines, hotels, and other service providers involved in your travel arrangements. We will facilitate refund requests but cannot guarantee timelines or amounts determined by third parties.

Travel Documentation and Requirements

You are responsible for ensuring you possess valid travel documentation including passports, visas, and health certificates required for your destinations. We provide general guidance but cannot guarantee the accuracy or completeness of entry requirement information.

Requirements can change rapidly, and it is your responsibility to verify current regulations with appropriate authorities before departure.

Liability Limitations

topaz-ember acts as an agent arranging travel services provided by independent suppliers. We are not responsible for acts, errors, omissions, representations, warranties, or negligence of these suppliers, nor for any personal injuries, death, property damage, or other damages resulting from their services.

Our liability is limited to the fees paid directly to us for our planning services and does not extend to costs imposed by third-party providers.

Force Majeure

We are not liable for failure to perform obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, political instability, labor disputes, or government restrictions that impact travel services.

Intellectual Property

All content on topaz-ember.com, including text, images, graphics, and logos, is protected by copyright and other intellectual property rights. You may view and download content for personal, non-commercial use only.

Reproduction, distribution, modification, or commercial use of website content without written permission is prohibited.

User Conduct

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website. Prohibited activities include transmitting harmful code, attempting unauthorized access, or engaging in any activity that could damage or impair website functionality.

Third-Party Links

Our website may contain links to external sites operated by third parties. We do not control these websites and are not responsible for their content, privacy practices, or terms of use. Accessing third-party links is at your own risk.

Disclaimer of Warranties

This website and the information it contains are provided on an as-is basis. We make no warranties, expressed or implied, regarding accuracy, reliability, or suitability for any purpose. Use of this website is at your sole risk.

Indemnification

You agree to indemnify and hold topaz-ember harmless from any claims, damages, losses, or expenses arising from your use of this website or violation of these terms.

Modifications to Terms

We reserve the right to modify these terms of use at any time. Changes become effective immediately upon posting to the website. Your continued use after modifications constitutes acceptance of the revised terms.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

For questions regarding these terms of use, contact us at [email protected] or write to 42 Deansgate, Manchester M3 2EN, United Kingdom.

topaz-ember

Curating exceptional travel experiences from Manchester to the world beyond.

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