Last updated: August 2026
When you interact with topaz-ember.com, we collect information necessary to provide travel planning services. This includes personal details you provide through inquiry forms, such as your name and email address, as well as information about your travel preferences and requirements.
We also collect technical information automatically, including your IP address, browser type, device information, and pages visited on our website. This data helps us improve site functionality and understand how visitors use our services.
The information we gather serves specific purposes related to delivering quality travel services. We use your personal details to respond to inquiries, develop customized travel proposals, and communicate updates about bookings you have requested.
Technical data helps us analyze website performance, identify areas for improvement, and ensure our site functions correctly across different devices and browsers. We do not sell your personal information to third parties.
To arrange your travel experiences, we may share relevant information with trusted partners including accommodation providers, tour operators, and transport services. These partners are contractually obligated to handle your data responsibly and use it solely for fulfilling your travel arrangements.
We may also share information when required by law, to protect our rights, or in connection with business transactions such as mergers or acquisitions.
We retain your personal information for as long as necessary to provide services you have requested and to comply with legal obligations. Travel-related correspondence and booking details are typically maintained for seven years to meet regulatory requirements.
You may request deletion of your data at any time, subject to our legal retention obligations.
Under applicable data protection laws, you have the right to access the personal information we hold about you, request corrections to inaccurate data, and ask for deletion of your information in certain circumstances.
You may also object to processing of your data, request restriction of processing, and exercise your right to data portability. To exercise these rights, contact us using the details provided on our contact page.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of data transmitted to our website.
Our website uses cookies to enhance your browsing experience and analyze site usage. For detailed information about the cookies we use and how to manage them, please refer to our Cookies Policy.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website, and the updated date will be revised accordingly.
For questions or concerns about this privacy policy or our data handling practices, please contact us at [email protected] or write to us at 42 Deansgate, Manchester M3 2EN, United Kingdom.